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Privacy Policy

At www.florencemoon.it we want you to feel safe ordering products through our platform on a daily basis. For this reason, we want to make sure that you are aware of what data we have access to, how it will be used, and how you can control it.

You will be free to delete your personal information at any time by contacting our Customer Service by phone or by sending an email to info@florencemoon.it

www.florencemoon.it collects certain Personal Data of its Users.

Summary of the policy

Personal Data collected for the following purposes and using the following services:

Contacting the User
Contact via phone
Personal Data: Phone number
Mailing list or newsletter
Personal Data: zip code; city; last name; date of birth; email; address; country; name; phone number
Contact form
Personal Data: last name; email; first name
Social Features
Invite and suggest friends
Personal data: various types of data
Managing contacts and sending messages
Sendinblue
Personal Data: email
Payments management
XPay and PayPal
Personal Data: various types of data as specified by the privacy policy of the service
Hosting and backend infrastructure
Serverplan Hosting
Personal Data: various types of Data as specified by the privacy policy of the service
Interaction with social networks and external platforms
Facebook Like button and social widgets, Twitter Tweet button and social widgets, Google+ +1 button and social widgets, Pinterest "Pin it" button and social widgets.
Personal Data: Cookie; Usage Data
Statistics
Google Analytics
Personal Data: Cookies; Usage Data
More about Personal Data

Selling goods and services online

The Personal Data collected is used to provide services to the User or to sell products, including payment and delivery. The Personal Data collected to finalize the payment may be that related to the credit card, bank account used for the transfer or other payment instruments provided. The Payment Data collected by www.granfarma.it depends on the payment system used.

Contact Information

Data Controller

Guelfi srl Via dei Coronari, 00186 Roma PI 15540901004

Owner's email address: info@florencemoon.it

Full Policy

Data Controller

Data Controller

Guelfi srl Via dei Coronari, 00186 Roma PI 15540901004

Owner's email address: info@florencemoon.it

Types of Data collected

Among the Personal Data collected by www.eqiuimonio.it independently or through third parties are: Cookie; Usage Data; phone number; email; first name; last name; country; zip code; date of birth; city; address; various types of Data.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or by means of specific information texts displayed before the collection of the data itself.

Personal Data can be freely provided by the User or, in case of Usage Data, automatically collected during the use of www..florencemoon.it.

Unless otherwise specified, all Data requested by www..florencemoon.it is mandatory. If the User refuses to communicate them, it may be impossible for www..florencemoon.it to provide the Service.

In cases where www..florencemoon.it indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.

Users who may have doubts as to which Data is mandatory are encouraged to contact the Data Controller.

Any use of Cookies - or other tracking tools - by www.eqiuimonio.it or third party service providers used by www..florencemoon.it, unless otherwise specified, is for the purpose of providing the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through www..florencemoon.it and guarantees to have the right to communicate or disseminate them, releasing the Owner from any liability to third parties.

Methods and place of treatment of the collected Data

Treatment modalities

The Owner adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

The treatment is carried out through computer and/or telematic instruments, with organizational methods and logics strictly related to the indicated purposes. In addition to the Data Controller, in some cases, other subjects involved in the organization of www..florencemoon.it (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller, may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.

Legal basis of the treatment

The Data Controller processes Personal Data relating to the User in the event that one of the following conditions exists:

the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Data Controller may be authorized to process Personal Data without the need for the User's consent or another of the legal bases specified below, until the User objects ("opts-out") to such processing. However, this does not apply where the processing of Personal Data is governed by European legislation on the protection of Personal Data;

the processing is necessary for the performance of a contract with the User and/or the execution of pre-contractual measures;

the processing is necessary for the performance of a legal obligation to which the Data Controller is subject;

the processing is necessary for the performance of a task of public interest or for the exercise of public powers vested in the Data Controller;

the processing is necessary for the pursuit of the legitimate interest of the Controller or of third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, provided for by a contract or necessary to conclude a contract.

Place

The Data is processed at the Controller's operational headquarters and at any other location where the parties involved in the processing are located. For further information, please contact the Data Controller.

The User's Personal Data may be transferred to a country other than the one in which the User is located. You may refer to the section on details of the processing of Personal Data for further information on the location of processing.

The User has the right to obtain information on the legal basis for the transfer of Data outside the European Union or to an international organization under public international law or formed by two or more countries, such as the UN, as well as on the security measures adopted by the Data Controller to protect the Data.

The User may verify whether one of the transfers just described takes place by examining the section of this document relating to details on the processing of Personal Data or request information from the Data Controller by contacting it at the contact details given at the beginning.

Storage Period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of such contract is completed.

Personal Data collected for purposes related to the legitimate interest of the Controller will be retained until such interest is satisfied. You may obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When the processing is based on the User's consent, the Controller may keep the Personal Data longer until such consent is revoked. In addition, the Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this period, the right of access, cancellation, rectification and the right to Data portability can no longer be exercised.

Purposes of Data collection

User Data is collected to enable the Data Controller to provide its Services, as well as for the following purposes: Interaction with social networks and external platforms, Statistics, Advertising, Payment Management, Contacting the User, Contact Management and Message Sending, Social Features and Hosting and Backend Infrastructure.

To obtain further detailed information on the purposes of the processing and the Personal Data concretely relevant for each purpose, the User may refer to the relevant sections of this document.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contacting the User

Contact via phone www.florencemoon.it

Users who have provided their phone number may be contacted for commercial or promotional purposes related to www.florencemoon.it , as well as to fulfill support requests.

Personal Data Collected: Phone number.

Place

Storage Period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of such contract is completed.

Purposes of Data collection

To obtain further detailed information on the purposes of the processing and the Personal Data concretely relevant for each purpose, the User may refer to the relevant sections of this document.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contacting the User

Contact via phone www..florencemoon.it

Users who have provided their phone number may be contacted for commercial or promotional purposes related to www..florencemoon.it , as well as to fulfill support requests.

Personal Data Collected: Phone number.

Serverplan Hosting

Hosting Serverplan is a hosting service provided by Sarverplan srl

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of treatment: Italy

Interaction with social networks and external platforms

This type of service allows you to interact with social networks, or other external platforms, directly from the pages of www..florencemoon.it

Interactions and information acquired by www..florencemoon.it are in any case subject to the privacy settings of the User relating to each social network.

This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it.

It is recommended to disconnect from the respective services to ensure that the data processed on www..florencemoon.it is not linked back to the User's profile.

Facebook Like Button and Social Widgets (Facebook, Inc.)

The Facebook "Like" button and social widgets are services for interaction with the Facebook social network, provided by Facebook, Inc.

Personal Data Collected: Cookie; Usage Data.

Place of processing: United States -Privacy Policy Privacy Shield member.

Twitter Tweet button and social widgets (Twitter, Inc.)

The Tweet button and Twitter social widgets are services for interaction with the social network Twitter, provided by Twitter, Inc.

Personal Data Collected: Cookies; Usage Data.

Place of processing: United States -Privacy Policy . Privacy Shield Adherent.

+1 button and Google+ social widgets (Google Inc.)

The +1 button and Google+ social widgets are services for interaction with the Google+ social network, provided by Google Inc.

Personal data collected: Cookie; Usage data.

Place of processing: United States - Privacy Policy Subject to the Privacy Shield.

Pinterest "Pin it" button and social widgets (Pinterest)

Pinterest's "Pin it" button and social widgets are services for interacting with the Pinterest platform, provided by Pinterest Inc.

Personal Data Collected: Cookies; Usage Data.

Place of processing: United States - Privacy Policy

Advertising

This type of services allow to use the User's Data for commercial communication purposes in different forms of advertising, such as banners, also related to the User's interests.

This does not mean that all Personal Data is used for this purpose. Data and conditions of use are indicated below.

Some of the services listed below may use cookies to identify the User or use the technique of behavioral retargeting, i.e. displaying customized advertisements based on the User's interests and behavior, also detected outside of www..florencemoon.it. For more information on this, we suggest you check the privacy policies of the respective services.

In addition to the possibilities of opt-out offered by the services below, the User may opt out of receiving cookies from a third party service by visiting the Network Advertising Initiative opt-out page.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of www.eqiuimonio.it , compiling reports and sharing them with other services developed by Google.

Google may use Personal Data to contextualize and personalize ads in its ad network.

Personal Data Collected: Cookies; Usage Data.

Place of processing: United States - Privacy Policy - Opt Out. Privacy Shield Participant.

More about Personal Data

Selling goods and services online

User Rights

Users may exercise certain rights with reference to the Data processed by the Data Controller.

In particular, the User has the right to:

revoke consent at any time. The User may revoke the consent to the processing of their Personal Data previously expressed.
oppose the processing of their Data. The User may object to the processing of their Data when it is done on a legal basis other than consent. Further details on the right to object are set out in the section below.
access to their Data. The User has the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing and to receive a copy of the Data processed.
verify and request rectification. The User may verify the correctness of its own Data and request its update or correction.
obtain the limitation of the treatment. When certain conditions are met, the User may request the limitation of the processing of its Data. In this case, the Data Controller will not process the Data for any purpose other than its preservation.
obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User may request the deletion of their Data by the Data Controller.
receive their Data or have it transferred to another owner. The User has the right to receive his or her Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another owner. This provision is applicable when the Data is processed by automated means and the processing is based on the User's consent, a contract to which the User is a party or contractual measures related thereto.
propose complaint. The User may propose a complaint to the competent data protection supervisory authority or take legal action.

Details of the right to object

When Personal Data are processed in the public interest, in the exercise of public powers vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users should note that if their Data were processed for direct marketing purposes, they may object to the processing without providing any reasons. To find out whether the Data Controller processes data for direct marketing purposes, Users may refer to the respective sections of this document.

How to exercise rights

In order to exercise the User's rights, Users may address a request to the contact details of the Controller set out in this document. Requests are filed free of charge and processed by the Controller as soon as possible, in any case within one month.

Further information on treatment

Defense in court

The User's Personal Data may be used by the Data Controller in court or in the preparatory phases of a potential court case in order to defend the User against abuses in the use of www..florencemoon.it or related services.

The User declares to be aware that the Owner may be obliged to disclose the Data by order of public authorities.

Specific information

At the User's request, in addition to the information contained in this privacy policy, www..florencemoon.it may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For purposes of operation and maintenance, www..florencemoon.it and any third party services used by it may collect system logs, i.e. files that record interactions and may also contain Personal Data, such as the User's IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to "Do Not Track" requests

www.florencemoon.it does not support "Do Not Track" requests.

To find out whether any third party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on www.eqiuimonio.it , as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details in the possession of the Data Controller. Therefore, please consult this page regularly, referring to the date of last modification indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.

Definitions and legal references

Personal Data (or Data)

Personal data is any information that, directly or indirectly, even in conjunction with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data

This is the information automatically collected through www.eqiuimonio.it (also by third party applications integrated into www..florencemoon.it including: IP addresses or domain names of computers used by the user who connects with www..florencemoon.it, URI (Uniform Resource Identifier), the time of the request, the method used to forward the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response from the server (successful, error, etc.. ) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (e.g. the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User's IT environment.

User

The individual who uses www..florencemoon.it , which, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor

The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Data Controller, as set forth in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, service or other body which, individually or jointly with others, determines the purposes and means of the processing of personal data and the instruments adopted, including the security measures relating to the operation and use of www..florencemoon.it . The Data Controller, unless otherwise specified, is the owner of www..florencemoon.it (or this Application).

The hardware or software tool through which Users' Personal Data are collected and processed.

Service

The Service provided by www..florencemoon.it, as defined in the relevant terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union in this document shall be deemed to extend to all current member states of the European Union and the European Economic Area.

Cookie

Small piece of data stored within the User's device.
Legal references

This privacy policy is written on the basis of multiple legislative orders, including Articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy covers exclusively www.florencemoon.it.