{"id":7433,"date":"2026-02-25T22:38:59","date_gmt":"2026-02-25T21:38:59","guid":{"rendered":"https:\/\/florencemoon.it\/returns-and-refunds\/"},"modified":"2026-03-15T19:48:00","modified_gmt":"2026-03-15T19:48:00","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/www.florencemoon.it\/en\/returns-and-refunds\/","title":{"rendered":"Returns & Refunds"},"content":{"rendered":"

Return Policy<\/h3>\n

You have 30 days<\/strong> from delivery to request a return. Items must be unused, in their original packaging, and in the same condition as received.<\/p>\n

How to Request a Return<\/h3>\n

To start a return, contact us at info@florencemoon.it<\/a> with your order number. We will send you the return instructions and shipping label.<\/p>\n

Refunds<\/h3>\n

Once we receive and inspect the returned item, we will process your refund within 5\u20137 business days<\/strong> to the original payment method.<\/p>\n

\n

Defective products:<\/strong> If you received a defective or damaged item, contact us immediately. We will arrange a free pickup and full refund or replacement.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Return Policy You have 30 days from delivery to request a return. Items must be unused, in their original packaging, and in the same condition as received. How to Request a Return To start a return, contact us at info@florencemoon.it with your order number. We will send you the return instructions and shipping label. Refunds […]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-info.php","meta":{"_chi_siamo_hero_tagline":"","_chi_siamo_hero_subtitle":"","_chi_siamo_scroll_label":"","_chi_siamo_lead_quote":"","_chi_siamo_lead_poem":"","_chi_siamo_lead_closing":"","_chi_siamo_timeline_title":"","_chi_siamo_timeline_subtitle":"","_chi_siamo_timeline_spark_title":"","_chi_siamo_timeline_spark_text":"","_chi_siamo_timeline_flame_title":"","_chi_siamo_timeline_flame_text":"","_chi_siamo_timeline_pullquote":"","_chi_siamo_firenze_title":"","_chi_siamo_firenze_text":"","_chi_siamo_firenze_label":"","_chi_siamo_roma_title":"","_chi_siamo_roma_text":"","_chi_siamo_roma_label":"","_chi_siamo_materials_title":"","_chi_siamo_materials_subtitle":"","_chi_siamo_cuoio_title":"","_chi_siamo_cuoio_text":"","_chi_siamo_scamosciato_text":"","_chi_siamo_ottone_text":"","_chi_siamo_wabisabi_title":"","_chi_siamo_wabisabi_text":"","_chi_siamo_archivio_eyebrow":"","_chi_siamo_archivio_title":"","_chi_siamo_archivio_subtitle":"","_chi_siamo_stores_tagline":"","_chi_siamo_stores_title":"","_chi_siamo_stores_link_text":"","_chi_siamo_manifesto_title":"","_chi_siamo_manifesto_1_label":"","_chi_siamo_manifesto_1_text":"","_chi_siamo_manifesto_2_label":"","_chi_siamo_manifesto_2_text":"","_chi_siamo_manifesto_3_label":"","_chi_siamo_manifesto_3_text":"","_chi_siamo_closing_tagline":"","_v2_hero_tagline":"","_v2_hero_subtitle":"","_v2_scroll_label":"","_v2_opening_main":"","_v2_opening_secondary":"","_v2_identity_label":"","_v2_identity_quote":"","_v2_identity_text":"","_v2_identity_blockquote":"","_v2_counter_1_label":"","_v2_counter_2_label":"","_v2_counter_3_label":"","_v2_counter_4_value":"","_v2_counter_4_label":"","_v2_stores_title":"","_v2_stores_subtitle":"","_v2_closing_quote":"","_chi_siamo_archivio_ids":"","footnotes":""},"class_list":["post-7433","page","type-page","status-publish","hentry"],"yoast_head":"\nReturns & Refunds - Florence Moon<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.florencemoon.it\/en\/returns-and-refunds\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns & Refunds - Florence Moon\" \/>\n<meta property=\"og:description\" content=\"Return Policy You have 30 days from delivery to request a return. 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